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Hearing Aid Warranty

Our hearing aid replacement warranty policy

Our warranty is only £80 per hearing aid per year, which is a fixed fee and stays the same for all the hearing aid brands and models. If your hearing aid is lost, stolen or damaged beyond repair - we will replace it with a new one of exactly the same brand and model.

When calculating the premium, unlike insurance policies, we do not put risk demographics such as postcode, claims history or hearing aid value into account.  If you were to make a hearing aid claim, then your premium does not go up.  We would also like to reassure our customers that we do not share claims information with anyone. If you make a claim then this will not affect any insurance policies that you may currently have.

Important information about auto-renewals with us

Our policy is not set up to auto-renew each year, so if you wanted to continue with your cover with us beyond the first year you will need to purchase a new policy when the original expires.  You can do this by setting the "date of purchase" to the current date and the renewal will be processed due to us having your policy details already on file.  If you need further assistance, contact us and we will renew your device (s) for you.

Hearing aid warranty is a great alternative to traditional hearing aid insurance cover and could cost you far less over the life of your hearing aid (s).  Below is a breakdown of what our policy entails:

  • The warranty premium is payable annually in advance and is only £80 per hearing aid per year.
  • This applies to new hearing aids that are less than 12 months old.
  • The maximum period we will cover your hearing aids is for five years.
  • Your warranty covers the specific hearing aid (s) in question. 
  • In the event of you making a claim, you would pay the excess stated and then receive the replacement hearing aid usually within 10 working days.
  • The replacement aid would then require a new policy if you wanted to cover your new aid.
  • Our hearing aid warranty excess does not include costs for extras such as rechargeable. 

Simply fill in the form below to calculate your hearing aid warranty excess and apply for your cover today.

Calculate Your Warranty Excess

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(Excess is £ per aid)
£80
per aid
per year *
* Please note, purchasing a Warranty is not available if your Hearing Aid is over 12 months old.

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