Starkey G Series AI 12 Hearing Aids
Price Each: £1195 | Price Pair: £2195
Fitting Styles: BTE, RIC
Warranty:Â Â 5 years
Technology rating
Starkey G Series AI 12 hearing aids overview
Launched in May 2026, the Starkey G Series AI 12 is the entry-level tier in the G Series AI range, available in both BTE (Behind-the-Ear) and RIC (Receiver-in-Canal) styles. The AI directionality is present and makes a genuine difference to everyday hearing in quiet to moderate environments. The Bluetooth works the same way as at higher tiers. And if after 60 days it is not right for you, the money-back guarantee means there is a real safety net.
What it is not is a premium noise-management tool. The processing at the 12 level is lighter than the tiers above, and being clear about that upfront is more useful than discovering it afterwards. Your free hearing test with a fully qualified, registered audiologist will tell you honestly whether the 12 level suits your hearing profile, or whether a step up to the 16 makes more sense for your daily life.
Every G Series AI 12 is fitted and fine-tuned in person by a fully qualified, registered audiologist. Your price includes your free hearing test, fitting, and free aftercare for the life of your hearing aids.
Quick highlights
- Entry-level tier in the Starkey G Series AI range
- Available in four styles: two BTE and two RIC (RIC models available in rechargeable and standard battery)
- AI directionality for quiet to moderate everyday listening environments
- Bluetooth streaming via the My Starkey app (same specification as higher tiers)
- Telecoil for hearing loop compatibility (BTE models)
- Compatible with the full StarLink wireless accessory range
- Rechargeable option available (RIC R model)
- Suitable for mild to severe hearing loss
- Free hearing test, fitting, and aftercare for life included in every price
- 60-day money-back guarantee
A genuine step up from NHS aids
The G Series AI 12 handles the everyday listening situations that matter most for many people: quiet conversations at home, telephone calls, moderate social settings, and routine domestic environments. The automatic adjustment between environments works without any input from you, which is already a meaningful step up from NHS aids that require manual programme switching.
For people who rarely encounter demanding listening situations, this level delivers real, noticeable improvement over basic amplification at an accessible price.
Being honest about its limits
In noisy, complex environments, the AI processing at the 12 level has less capacity than the 16, 20, and 24 tiers, and the gap becomes more apparent the noisier the setting. For people who regularly find themselves in loud restaurants, large gatherings, or busy workplaces, it is worth having an honest conversation with your audiologist about whether the 16 represents better long-term value before committing.
The 60-day money-back guarantee means that if you try the 12 and find it is not quite enough, you are not locked in.
Speech in noise
The G Series AI 12 delivers genuine speech-in-noise improvement in quiet to moderate everyday environments. One-to-one conversations, small group settings, and routine domestic situations are all handled well. For people whose main hearing challenges are at home or in predictable social settings, this level covers what they need.
Models available
Power BTE 13:Â Â The Starkey G Series AI 12 Power BTE 13 is a Behind-the-Ear hearing aid powered by a size 13 battery. It is available across five technology levels (24, 20, 16, 12, and 10) and comes in Silver, Beige, Graphite Grey, and Chestnut. It includes telecoil, Bluetooth streaming via the My Starkey app, and full compatibility with the StarLink accessory range.
Ultrapower BTE 13:Â Â The Starkey G Series AI 12 Ultrapower BTE 13 shares the same Behind-the-Ear design and size 13 battery, and is available in the same five technology levels and four colours. Designed for greater amplification, it suits more significant levels of hearing loss while offering the same telecoil, app control, Bluetooth, and StarLink accessory compatibility as the Power model.
RIC R (Rechargeable):Â Â The Starkey G Series AI 12 RIC R is a Receiver-in-Canal hearing aid, meaning the speaker sits in the ear canal rather than behind the ear, making it smaller and more discreet than a BTE style. It is rechargeable, so there are no small batteries to deal with. It is also waterproof up to one metre. Available in technology levels 12 and 10, and in Silver, Beige, Graphite Grey, and Chestnut. Includes app control and Bluetooth streaming.
RIC 312:Â Â The Starkey G Series AI 12 RIC 312 shares the same discreet Receiver-in-Canal design but runs on a standard size 312 battery rather than recharging. Available in technology levels 12 and 10, and in the same four colours. Includes app control and Bluetooth streaming.
Connectivity
The G Series AI 12 has the same Bluetooth connectivity as the 20 and 24. It streams phone calls, music, and podcasts from iOS and compatible Android smartphones via the My Starkey app, with volume and programme control available directly from your phone.
For many people upgrading from NHS hearing aids with no connectivity at all, this is one of the most immediately noticeable changes in daily life.
The BTE models also include a telecoil. For anyone who attends venues with hearing loop systems, including many GP surgeries, theatres, post offices, and places of worship, this makes those environments significantly more accessible. Hearing loop coverage across UK public buildings is broader than most people expect, and telecoil puts that infrastructure to proper use.
All styles are fully compatible with the StarLink wireless accessory range:
- TV Streamer
- Table Microphone
- Remote Microphone Plus
- Mini Remote Microphone
- Remote Control 2.0
G Series AI 24 vs G Series AI 12
These two levels sit at very different points in the range. The 24 runs the G Series AI platform at full capacity, with the strongest noise processing, speech separation, wind noise reduction, and machine noise management available. The 12 is designed for quiet to moderate everyday listening and has considerably less capacity in demanding noise environments.
If noise is a consistent, daily feature of your hearing challenges, the 24 level is where that is addressed properly. If your difficulties are mainly domestic and conversational, the 12 covers what you need at a significantly more accessible price.
Your fully qualified, registered audiologist will confirm the right tier for your hearing profile after your free hearing test.
Is this hearing aid right for you?
It could be the right choice if:
- Your main hearing challenges are at home, on the telephone, or in quiet, predictable social situations
- You are taking your first step into private hearing aids and want to keep the initial investment low
- You are primarily motivated by Bluetooth connectivity, a rechargeable option, or a discreet fit, rather than performance in demanding noise environments
- You want a genuine safety net: the 60-day money-back guarantee means you can try it with confidence
It may not be the right choice if:
You regularly find yourself in noisy social settings, or know that noise is your primary hearing challenge. In that case, the G Series AI 16 is the right starting point, and your audiologist will confirm this after your hearing test.
What's included in the price?
Every Starkey G Series AI 12 purchased through YourHearing includes:
- Free hearing test, carried out by a fully qualified, registered audiologist
- Personalised fitting and fine-tuning to your hearing profile
- Free aftercare for the life of your hearing aids
- Free home visit option, available nationwide
- Appointments available with any of our 200+ local audiologists across the UK
- 60-day full money-back guarantee
- Manufacturer warranty included
- Independent, impartial advice with no obligation to buy
Once your hearing aids are fitted, your local audiologist is there for the long haul. Whether you need a fine-tune, a follow-up, or just a question answered, it is all included at no extra cost.
Why choose us?
Your Hearing is completely independent. No manufacturer agreements, no brand quotas, and no incentives influencing what your audiologist recommends. If the G Series AI 12 is the right hearing aid for you, they will tell you. If something else would serve you better, they will tell you that instead.
Our over 200 fully qualified, registered audiologists are experienced with all the latest technology. They will explain what they are recommending and why, answer your questions honestly, and make sure you leave knowing exactly what to expect next.
Prefer not to travel? A free home visit means your audiologist comes to you at a time that suits you.
Other performance levels:
Need more support with Starkey G Series AI 12 hearing aids?
Not sure if this is the right hearing aid for you? We’re here to help – with honest advice, personalised recommendations, and no pressure.  Plus, we offer free home visits with no extra cost, so you can get expert support in the comfort of your own home.
For friendly, knowledgeable advice, just call us free on 0800 567 7721.  Alternatively, you can fill in the form at the bottom of the page to request a callback with one of our experts or click on one of the buttons below to book a free appointment or home visit with a local audiologist today.  Let’s find the right hearing solution – together.
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FAQs
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What is the difference between BTE and RIC hearing aids?
With a BTE (Behind-the-Ear) hearing aid, the main body sits neatly behind the ear and connects to the ear canal via a small tube or mould.With a BTE (Behind-the-Ear) hearing aid, the main body sits neatly behind the ear and connects to the ear canal via a small tube or mould. It is a tried and trusted style that works well across a wide range of hearing losses.
A RIC (Receiver-in-Canal) aid is smaller and more discreet. The speaker sits directly in the ear canal, with just a thin wire connecting it to the body behind the ear. Many people find the fit more comfortable and the look less noticeable than a traditional BTE. -
Is the rechargeable RIC R model easy to manage?
Yes. You place the aids in their charging case overnight and they are ready to use in the morning, with no small batteries to handle. This makes them a popular choice for anyone who finds fiddly battery changes difficult or inconvenient. -
Is the G Series AI 12 a good first private hearing aid?
It is a practical and accessible starting point. You get genuine AI-assisted technology, full Bluetooth connectivity, and free aftercare for life. The 60-day money-back guarantee also means there is no risk in trying them. Your audiologist will confirm at your free hearing test whether the 12 level is the right match for your hearing profile, or whether stepping up to the 16 would serve you better. -
What is the 60-day money-back guarantee?
If you are not satisfied with your hearing aids within 60 days of purchase, you can return them for a full refund. No quibble. Your audiologist will talk you through this at the time of fitting. -
What aftercare is included?
Free aftercare for the life of your hearing aids. Once your hearing aids are fitted, your local audiologist is there for the long haul. Whether you need a fine-tune, a follow-up, or just a question answered, it is all included at no extra cost.
Our Specialist Hearing Aid services include:
- Nationwide coverage
- Fully qualified registered dispensers
- Aftercare included FREE for LIFE
- Manufacturer's warranty included
- Free hearing tests, consultations and quotations
- 60 day FULL money back guarantee
- Friendly, professional advice
