What are they?
An independent retailer is, as the name suggests, one which has no ties to a particular hearing aid manufacturer. Typically they are smaller companies consisting of between 1 and 12 hearing aid audiologists and in many cases are family businesses. As a general rule, they offer more competitive prices on hearing aids than the national companies but not always. The independent retailers that YourHearing recommends for your individual needs adhere to our pricing policy and terms and conditions.
Here are a few of the benefits of choosing a local independent retailer that we recommend:-
Be aware that some companies that look like small local businesses are possibly owned by a larger retailer or manufacturer. This information is usually not volunteered so it’s always best to check with us first and we can advise you on just how “independent” they are. As mentioned, some independents (not the ones that we recommend) can charge high prices so it’s always worth comparing any quote you may have had against our price list.
One very understated benefit of having a local independent hearing aid audiologist rather than a national retailer is that of continuity of service. National companies employ dispensers usually on a salary plus commission basis. These dispensers typically move from one company to another as the grass gets greener elsewhere. This means that your hearing aid audiologist will probably change over the life of your hearing aids. With an independent business the hearing aid audiologist usually only changes when someone retires so you can expect a better and more consistent continuity of service.
A question that some people have about small local businesses is “what if they go out of business for whatever reason”. Fair question. Small independent hearing aid retailers, like all other businesses, could cease to exist. Recent economic activities has taught us all that even the large companies are at risk – Woolworth, Blockbuster, HMV, Kodak etc. When an independent hearing audiologist retires their business is almost always bought by another hearing aid audiologist.
Worst case scenario is that the business is bought by a national company. In any event, the service would continue. Clients in this industry are highly sought after. To illustrate this, if you have purchased hearing aids from another company and wish to have your hearing looked after by one of our recommended hearing aid audiologists then just call us and we’ll be happy to oblige – free of charge. We’re happy to do this in the knowledge that one day you may need new hearing aids and if we’ve looked after you then why would you want to go elsewhere?
Have any questions?
Call us free on 0800 567 7721 to speak to one of our audiologists who will be happy to help you with any hearing healthcare enquiries.